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  • SmartPCFixer
SmartPCFixer常见问题
欢迎来到SmartPCFixer常见问题中心!

在这里,您可以找到有关这个软件的一些常见问题的答案。如果这里没有您要的答案,请联系我们的售后支持团队,我们将会竭诚为您服务。我们的目标是帮助用户更好更简单地优化电脑!
13个常见问题:

Q 1: What exactly is a license key?

A license key is composed of 32 characters with numbers 0-9 and capital letters A-F. Your license key will be sent to you automatically after your order is processed. You can find it in your order confirmation email sent by support@SmartPCFixer.com.

Q 2: My license key didn't work, what can I do?

If you have purchased a license key from us, the license key would have been emailed to you automatically. Please try not to type it into the text box but to copy it from the email and paste it into the text box so that you can avoid the typing errors. What's more, please note that the registration information is case sensitive. If you still have problems, please contact support@SmartPCFixer.com

Q 3: Can I use the same license key on both my desktop and laptop?

It depends. If you buy it for one computer, you cannot use it both on your desktop and laptop at the same time. If you buy it for multi-computers, you can use the same license on both of them.

Q 4: What's the price of the license key?

SmartPCFixer registration is $38.97 USD for 1 computer one year subscription.

Q 5: How long will I get my license?

Your will get the license instantly after you click 'completed the order' button on payment platform. And will will also send the license via email in 5 minutes after the order finished .

Q 6: Will you recharge my card automatically when my license key expires?

We will not recharge your card automatically when your license key expires. When the expiring date approaches, the software will gently remind you to renew it when you run the program.

Q 7: Why do you charge me a VAT tax?

The VAT tax and other additional fees are collected by the third party platform-Clickbank. You can visit the following page to get more details about this particular tax: http://www.clickbankguide.com/vat-faq.htm

Q 8: What is your refund policy?

We will refund to our users if they are dissatisfied with a product purchased from LionSea and request a refund within 60 days after the purchase. But this only applies to the situation when you make the original purchase. You can contact us via our support email: support@SmartPCFixer.com. When you contact us, we will provide you with technical support and additional product instructions first to help you use the product. If you’re still not satisfied, we will be happy to issue a refund to you. Generally, LionSea will issue a refund for the following reasons: dissatisfaction with the product, or there is verifiable information that the original purchase was made by using fraudulent or unauthorized payment.

Q 9: How can I contact your support team?

Please contact our support team via support@smartpcfixer.com.

Q 10: What will SmartPCFixer do on my computer?

SmartPCFixer will scan your computer errors, registry problems, system config and unused files, evidence and junk files. And clean these items after you click repair button.

Q 11: How does SmartPCFixer works?

SmartPCFixer is easy to use, to qucik start:
1. Run SmartPCFixer
2. Click 'Quick Scan'
3. After scan completed, click 'Repair All' button.

Q 12: How can I get help?

Please Visit our online help here: http://www.smartpcfixer.com/help/

Q 13: How can I uninstall SmartPCFixer ?

To uninstall SmartPCFixer , please refer to How to Uninstall SmartPCFixer.